If you have not received your password via email, please follow these steps:

  1. Go to the Moodle student portal.
  2. Click on the “Forgot your password?” link.
  3. Enter your email address associated with your student account.
  4. A new link will be sent to your email, allowing you to set a new password.

Once you receive the email, follow the instructions provided to successfully reset your password. If you encounter any issues, please contact the support team for assistance.

Step 1: Download the Moodle App
  1. For iOS Devices (iPhone/iPad):

    • Open the App Store on your device.
    • In the search bar, type Moodle and select the Moodle app.
    • Tap Get and follow the instructions to install the app.
  2. For Android Devices:

    • Open the Google Play Store on your device.
    • In the search bar, type Moodle and select the Moodle app.
    • Tap Install and wait for the installation to complete.
Step 2: Configure the Moodle App
  1. Open the App:

    • Once installed, open the Moodle app on your device.
  2. Add the Moodle Portal:

    • On the app’s home screen, tap Add a site or Enter the site URL.
    • Enter the Moodle portal address: https://portalstudent.nwpts.info/.
    • Tap Add or Save to proceed.
Step 3: Log In to Moodle
  1. Enter Your Credentials:

    • Tap on the Moodle portal you added.
    • On the login screen, enter your username and password provided by your institution.
    • Tap Log in to access the portal.
  2. Check and Update Your Profile:

    • After logging in, you can access and update your profile by tapping on the profile icon (usually in the top right corner).
    • Verify that your information is correct and update it if necessary.
Step 4: Navigate the Moodle Portal
  1. Access Your Courses:

    • On the app’s home screen, you will see a list of your courses. Tap any course to view content and interact with activities.
  2. Participate in Forums and Activities:

    • Tap Forums to join discussions.
    • Access Activities to view and complete assignments, quizzes, and other tasks.
  3. Receive Notifications:

    • The app will send notifications about new posts, messages, and activities. Ensure notifications are enabled to stay updated.
Step 5: Troubleshooting Common Issues
  1. Login Problems:

    • Check if the portal URL is correct and if your credentials are up to date.
    • If needed, contact your institution’s technical support.
  2. Data Synchronization:

    • Ensure your device is connected to the internet to sync data with the Moodle portal.
  3. App Updates:

    • Check the App Store or Google Play Store for updates to the Moodle app.
Questions or Support
  • If you have any questions or need further assistance, contact your institution’s technical support or access the Help section within the app.
Welcome to Moodle! This guide will show you how to choose and enroll in a course quickly and easily.
Step 1: Access the Moodle Portal
  1. Open Your Web Browser:
    • On your computer or mobile device, open your web browser.
  2. Enter the Moodle Website Address:
    • In the browser’s address bar, type the Moodle portal URL: https://portalstudent.nwpts.info/ and press Enter.
  3. Log In:
    • Enter your username and password in the appropriate fields.
    • Click Log in to access the portal.
Step 2: Navigate to the Courses Page
  1. Access the Course List:
    • After logging in, you will be directed to the Moodle homepage.
    • Look for the My courses or All courses section on the main menu or homepage. If you don’t see it, click on Site home or Homepage.
  2. Explore Available Courses:
    • You will see a list of course categories or a direct list of courses.
    • Click on the category that best matches what you’re looking for (e.g., Theology, Philosophy, etc.), or explore all available courses.
Step 3: Choose a Course
  1. View Course Information:
    • In the course list, click on the course name that you’re interested in.
    • Read the course description, prerequisites, objectives, and other details to understand the content and structure of the course.
  2. Decide to Enroll:
    • If the course interests you and you meet any prerequisites (if applicable), proceed to enroll.
Step 4: Enroll in the Course
  1. Enrollment Button:
    • On the course page, locate the Enroll me in this course or Enroll button.
    • Click this button to start the enrollment process.
  2. Confirm Enrollment:
    • Some courses may require an enrollment key. If you have received an enrollment key, enter it in the appropriate field.
    • After entering the key (if applicable), click Enroll me to confirm.
Step 5: Access the Course
  1. Enrollment Confirmation:
    • Once enrolled, you will automatically be redirected to the main course page.
  2. Explore Course Content:
    • Navigate through the topics, modules, and activities available.
    • Follow the instructor’s guidelines and start participating in activities and forums.
Step 6: Check Enrollment in Other Courses
  1. View Enrolled Courses:
    • To see all the courses you are enrolled in, go back to the Moodle homepage and look for the My courses section.
    • All courses you are enrolled in will be listed there.
  2. Manage Your Enrollments:
    • You can enroll in more courses by repeating the process or unenroll if allowed.
Final Tips
  • Stay Notified: Turn on notifications to receive updates about new materials, deadlines, and activities.
  • Technical Support: If you have any questions or problems, contact your institution’s technical support.
If you encounter any issues while trying to access the student portal, please follow the steps below to resolve the problem:
Step 1: Check Your Internet Connection
  1. Ensure You Are Connected:
    • Verify that your device is connected to the internet. Check your Wi-Fi or data connection to ensure it is stable.
  2. Test Your Connection:
    • Try accessing other websites or applications to confirm that your internet connection is working properly.
Step 2: Verify Your Login Credentials
  1. Double-Check Your Username and Password:
    • Make sure you are entering the correct username and password. Be aware of case sensitivity and ensure there are no extra spaces.
  2. Reset Your Password:
    • If you’ve forgotten your password, look for the “Forgot your password?” link on the login page to reset it.
Step 3: Clear Browser Cache
  1. Clear Cache and Cookies:
    • Sometimes, stored data can cause login issues. Clear your browser’s cache and cookies and try logging in again.
  2. Try a Different Browser:
    • If the problem persists, try using a different web browser or an incognito/private window.
Step 4: Contact Support
  1. Email Support:
    • If you’ve tried the steps above and still cannot access the student portal, contact the support team.
    • Send an email to support@nwpts.info with the following details:
      • Your Full Name: Include your full name as registered in the system.
      • Student ID: Provide your student ID if applicable.
      • Description of the Issue: Describe the problem you’re experiencing. Be as detailed as possible, including any error messages you’ve received.
  2. Wait for a Response:
    • The support team will review your issue and get back to you as soon as possible with assistance.
Step 5: Follow Up
  1. Check Your Email:
    • Keep an eye on your email for a response from the support team. They may ask for additional information or provide instructions to resolve the issue.
  2. Further Assistance:
    • If the problem continues, respond to the support email or request further help.
We want to ensure that you receive all important communications from our Moodle system. If you haven’t received our emails, please follow these steps:
1. Check Your Junk/Spam Folder
  • Sometimes, emails sent from our system might be redirected to your Junk or Spam folder.
  • Open your email account and navigate to the Junk or Spam folder.
2. Mark the Email as “Not Spam”
  • If you find an email from our system in your junk/spam folder, mark it as “Not Spam” or “Not Junk”.
  • This will help ensure that future emails are delivered directly to your inbox.
3. Add Our Email Address to Your Contacts
  • To prevent our emails from being marked as spam in the future, please add our email address to your contact list.
  • Our primary sending email address is: [insert the system’s email address].
4. Contact Support
  • If you still do not receive our emails after following these steps, please contact our support team.
  • Email support@nwpt.info with your name and a description of the issue.
1. Accessing Moodle
  1. Open your browser and go to your institution’s Moodle site.
  2. Log in with your username and password provided by the institution.
2. Navigating the Platform
  1. After logging in, you will be directed to the main dashboard.
  2. On the dashboard, you will find a list of the courses you are enrolled in. Click on the desired course to access its content.
3. Accessing Course Materials
  1. Within the course, you will find sections organized by weeks or topics.
  2. Click on each section to view materials such as files, links, and activities.
4. Participating in Activities
  1. Navigate to the course’s activities section, such as forums, quizzes, and assignments.
  2. Click on the desired activity and follow the instructions to complete and submit your responses.
5. Submitting Assignments
  1. Go to the course’s assignments section.
  2. Click on “Add Assignment” and upload your file or fill out the online form as required.
6. Communicating with Instructors
  1. Use the “Messages” or “Discussion Forum” section to contact your professors and teaching assistants.
  2. Send your questions or comments directly through these tools.
7. Help and Support
  1. If you encounter technical issues, email support@nwpts.info.
  2. For questions about course content, contact the teaching assistants.
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